Privacy Policy

O9 bat Privacy Policy – How Your Information Is Protected

Your personal data is our top priority. Here you'll find a clear explanation of how o9 bat collects, uses, and protects your information.

Last Updated: January 2026
Bengali Version
SSL Secured
256-bit
SSL Encryption
No Third Parties
Data Is Never Sold
Secure Servers
Separate Data Storage
Your Control
Right to Delete Your Data

Why o9 bat's Privacy Policy Is Different

We don't just make promises — we back them up with action

End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — completely unreadable to hackers or third parties. We never compromise on security.

Data Is Never Sold

O9 bat never sells your personal information to advertisers or third parties. Your phone number, email, and financial details are used solely to manage your account.

You're fully in control

You can view, update, or delete your information at any time. If you close your account, your data will be permanently deleted within a specified timeframe.

Separate Secure Servers

Payment information and personal data are stored on separate, secured servers. Data is never kept in one place, so if one server is affected, the rest of your data remains safe.

No Unwanted Notifications

You can opt out of marketing emails or SMS entirely. Only important account-related messages will be sent — no promotional messages without your consent.

Transparent Privacy Policy

We skip the complex legal jargon and explain everything in plain language. You'll always know exactly how your data is being used — no hidden terms.

Please Note: This Privacy Policy applies to all services on the o9 bat platform — website, mobile site, and app. By using o9bat.biz, you are considered to have agreed to this policy.

1 What Data We Collect

O9 bat collects various types of information from you — both details you provide directly and data collected automatically while you use the platform. We only gather what is genuinely necessary to deliver a better experience for you.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Usage Information Betting history, login times, IP address Security & Service Improvement
Device Information Device model, browser, operating system Platform Optimization

Beyond the information you provide at registration, we also collect certain data automatically — such as your IP address, browser type, and time spent on each page. This is primarily used to maintain platform security and improve your overall experience.

2 How We Use Your Information

O9 bat uses your information only for specific, legitimate purposes. Below is a clear breakdown of how we use your data.

  • To create, verify, and manage your account.
  • To process deposit and withdrawal transactions.
  • To complete KYC verification and prevent fraud.
  • To offer bonuses and promotions tailored to your preferences.
  • To help resolve your issues through our support team.
  • To ensure the security and stability of the platform.
  • To comply with legal obligations and provide necessary information to government authorities.
  • To support the implementation of our responsible gaming policy.
We analyze your betting patterns to identify signs of problematic gaming behavior early and provide support where needed — this is done for your protection.

3 How Long Your Data Is Retained

O9 bat does not retain your data longer than necessary. All information is stored while your account is active. After account closure, certain data may be kept for up to 5 years as required by legal obligations.

  • Transaction records: 5 years (as required by financial regulatory authorities).
  • KYC documents: retained for 3 years after account closure.
  • Login & browsing logs: 12 months.
  • Cookie data: 30 days to 1 year (depending on cookie type).
  • Support chat history: 2 years.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified in any way.

4 Who Your Data Is Shared With

O9 bat never sells your data. However, limited information may be shared in certain specific circumstances.

  • Payment Processor: Minimal information is shared with mobile banking providers such as bKash, Nagad, and Rocket to process transactions.
  • Legal Authority: Providing information in response to a court order or a lawful request from a government authority is a legal obligation.
  • Fraud Prevention Agency: Information may be shared in line with industry standards to investigate suspicious activity.
  • Technology Service Provider: Only anonymized, abstract data is shared with hosting or analytics providers — never personal information.
Important: In all of the above cases, only the minimum necessary information is shared. All third parties contracted with us are required to uphold the same privacy standards.

5 Cookie Policy

O9bat.biz uses cookies, which are small files stored in your browser. They help improve your experience on the site and ensure the platform functions properly.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted when the session ends
Performance Cookies Page load speed, error detection 30 Days
Functional Cookies Remembering language preferences and display settings 1 Year
Analytics Cookies Understanding which pages receive the most visits 6 Months

You can disable cookies through your browser settings. However, turning off essential cookies may cause certain login and transaction features to stop working.

6 Your Data Rights

O9 bat believes every user has full ownership of their data. Your key rights are outlined below.

1

Right to Access Your Data

You can request to see what information we hold about you at any time.

2

Right to Rectification

You can request corrections to any inaccurate or outdated information.

3

Right to Erasure

Upon closing your account, you may request deletion of all data beyond what we are legally required to retain.

4

Data Portability

You can receive a copy of your data in a machine-readable format.

5

Right to Object to Processing

You can object to your information being used for marketing purposes.

6

Right to Lodge a Complaint

If you suspect a privacy breach, you can file a complaint directly with us.

For any data rights requests, please email: support@o9bat.biz — we aim to respond within 72 hours.

7 Children's Privacy

O9 bat strictly prohibits the use of its platform by anyone under the age of 18. We do not collect or store the personal information of minors under any circumstances.

  • Age is verified at registration by confirming your date of birth.
  • Age is re-verified during the KYC process using a national ID.
  • If an underage account is detected, it is immediately closed and all associated transactions are cancelled.
  • If parents have any concerns, they can contact our support team.

8 Our Security Measures

O9 bat protects your information using industry-leading security technology. Our security team monitors systems around the clock, 24/7.

  • 256-bit SSL/TLS Encryption: All communication — from site access to transactions — is encrypted.
  • Two-Factor Authentication (2FA): You have the option to make OTP verification mandatory at login.
  • Firewall & DDoS Protection: Advanced firewalls are in place to protect our servers against cyber attacks.
  • Real-Time Monitoring: Suspicious logins or transactions are detected and blocked immediately.
  • Separate Database: Payment information and personal data are stored on separate servers.
  • Regular Security Audits: Regular system audits are conducted by independent third-party security experts.
What You Should Do: Use a strong password for your account, never share it with anyone, and always log out after signing in on an unfamiliar device.

9 Third-Party Services & Links

O9bat.biz uses certain third-party services that enhance the platform's functionality. Each of these services operates under its own privacy policy.

  • Payment gateways (bKash, Nagad, Rocket) — for processing transactions.
  • Analytics tools — to monitor site performance (no personal data involved).
  • Live chat support software — used to deliver customer support services.

These third-party services operate under strict data protection agreements with us. However, o9 bat is not responsible for your activity on their own platforms.

10 Changes to the Privacy Policy

O9 bat may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification.

  • The date of any change will always be shown at the top of the page as "Last Updated".
  • If you do not agree to the updated policy, you may request to close your account.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • To request a copy of a previous version, please contact support.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our data protection team is always on hand to address any queries you may have.

Data Protection Contact Email: support@o9bat.biz
Response time: within 24–72 hours
Language: Support available in Bengali and English

We take every complaint seriously and work to resolve it with full transparency. Your privacy is a commitment we stand by — not just words on paper.

Your Data Is Safe — o9 bat's Commitment

For any questions or concerns, please reach out directly to support@o9bat.bizto reach us by email. We're always here to help.

Safe & Secure — Get Started Now

Your information is completely secure with o9 bat. Join today with a transparent privacy policy and advanced security measures — and enjoy betting with peace of mind.

বাংলা